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Affinity Sutton National Ambassador Programme 2014 - Charlotte Cowley, 17

Through her involvement in the programme Charlotte has completed training in public speaking and has built strong relationships with young people from across the UK. She has blossomed from a very shy 17 year old into a mature and passionate young woman.

The program all together was a massive part of my life. As a 17 year old I was shy and had no confidence at all. Being an ambassador helped me to find who I was, what I wanted to do and helped me in overcoming my nerves about speaking to large crowds. It has now made me an independent person. Being a National Ambassador was a huge learning curve and it helped me progress into everything I do in my life now.”


Charlotte progressed onto the National Ambassador programme after being a community ambassador in her local area. She was particularly passionate about youth provisions but was extremely shy and didn’t know how to get her voice heard.

Through the programme she had the opportunity to grow and develop personally, completing training on public speaking, building strong relationships with young people from all around the UK and being given the support and encouragement to mature into a passionate young woman.

Charlotte went from not being comfortable travelling on trains to independently escorting a group of young people across the country to a youth event. From not feeling comfortable pubic speaking to passionately sharing her views at various events including to large groups of senior executives at Affinity Sutton, at a youth event of over 70 young people and on film for the Hometruths website.

Charlotte is now a manager of 15 people at Screwfix, she is also the youth leader at the Hurstpierpoint community ambassador group and is a mentor for 2 current National Ambassadors supporting them on their own personal journeys.